Expired Servicing

Client Servicing Associate

If you think you are responsible, good at managing clients and creative, then we are looking for you!

Brand & Visual is a Dhaka & Kolkata-based brand marketing agency that works for branding strategy, creatives, digital, print, photography, videography, web, app, bot & event.

We are looking for a Client Servicing Associate in our team.

Responsibilities:

> Respond to client inquiries via phone, email, and in-person

> Manage client accounts and ensure timely delivery of services

> Maintain and update client information in agency databases

> Collaborate with team members to resolve client issues and ensure customer satisfaction

> Prepare and present reports to clients on project progress and results

> Attend client meetings and provide support as needed

> Stay up-to-date on industry trends and market research to inform client strategies

> Assist in developing and implementing marketing campaigns for clients

> Perform other duties as assigned

Requirements:

> Bachelor’s degree in Marketing, Business Administration, or related field

> Must be pro-active

> Good at communication both in Bangla & English

> Familiarity with marketing and advertising principles is a plus

> Ability to take the workload

> Intention to work for a long period of time

Benefits:

> Friendly & creative work environment

> Opportunity to learn & develop a career in digital marketing

> Access to skill development training & courses

> Lunch, Snacks & Tea/Coffee

Job Details:

> Full Time

> Work Days: Saturday to Thursday

> Work Hours: 11:00 AM to 7:00 PM

> Job Location: Niketon, Gulshan 1, Dhaka

> Probation Period: 3 Months

> Remuneration: 12000-15000 taka